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Comprehensive sustainability is our goal

Our core values centre around social responsibility. Additionally, our focus on sustainability extends to financial and environmental responsibility along with social impact.

Focus on sustainability and meaningful impact

We prioritize sustainability and social impact in our work and continuously aim to improve our procedures based on these two themes. They are a main part of our ongoing sustainability program in addition to social, financial and environmental responsibility as well as social impact. The responsibility review of 2022 compasses all of these areas.

Specifying sustainability themes through a stakeholder survey

At the end of 2022 we conducted a stakeholder survey on sustainability to identify and specify the key areas of focus. The survey included representatives from our employees, partners, customers, volunteers and the board members of Blue Ribbon Foundation and Blue Ribbon Ltd.

Discussing sustainability with customers

We gathered customer feedback through customer satisfaction surveys in order to identify our customers’ experiences and expectations related to our sustainability goals. These discussions were held as part of the community meetings in our housing units.

The discussions centred around customer experience including encountering, listening and understanding how our customers’ needs play a part in our services. In addition, environmental issues, such as neighbourhood clean-up rounds, sorting waste and climate change were discussed. The importance of local, surrounding nature also came up in the discussions.

Defining our goals is interlinked with our strategy

Our sustainability program and sustainability work are defined by the essential sustainability themes and their subthemes. We have begun defining our goals for all areas of sustainability and will continue this work alongside our ongoing strategy work. The new strategic period for the Blue Ribbon Foundation Group will begin in early 2024.

Essential sustainability themes for 2023-2026

Customer-centered operations

  • Encountering customers
  • Operations tied to customer needs
  • Strengthening and defending the human dignity of our customers

Healthy and developing workplace

  • Continuous development of staff knowledge and competences
  • Occupational health, well-being and sustainability at work
  • Quality of leadership and managerial work

Transparency and financial sustainability

  • Good governance and transparent organization
  • Open and active communication
  • Recording the impact of our work

Reducing environmental impacts

  • Tending to the immediate environment
  • Favoring circular economy
  • Mitigating climate change

Societal impact

  • Social impact and stakeholder engagement
  • Increasing low-threshold services
  • Designing impact-focused and benefit-driven (operational) frameworks and models

For more information, please contact

Sanna Haanpää-Liukko

Communications
Communications Manager
050 597 6003